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Lead Customer Service-Centennial Campus
Campus Enterprises Mission: Campus Enterprises is NC State’s lead division of retail and hospitality organizations. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships.
Purpose: Provide vital support to Campus Enterprises by providing an excellent experience for all guests.
Job Summary
The primary purpose of the position is to provide excellent customer service and shopping experience to all guests visiting the WolfPack Outfitters on Centennial Campus.
Starting Wage: $10.75/hr (Tier 2) with opportunity for raises based on years of service within Campus Enterprises.
Location: Wolfpack Outfitters – Centennial Campus at Wolf Ridge.
Work Schedule: Assigned shifts between 9a – 5p, M-F
Federal Work-Study Eligible
Essential functions and responsibilities include but are not limited to:
- Assists customers with purchasing
- Maintaining the sales floor (Customer Service)
- Operates Cash Register (Ensures accuracy of transactions)
- Order and receive merchandise and inter-store transfers
- Open and close store as scheduled
Preferred Skills:
- Ability to communicate effectively with supervisors, peers, and customers
- Ability to provide exemplary customer service to every guest
- Ability to accurately handle a high volume of transactions quickly
- Ability to achieve thoroughness and accuracy when accomplishing tasks
- Retail and sales experience or willingness to learn
- Great Attitude/Personality
- Ability to be punctual and professional
Opportunities for Skills Development
Working as a member of the Campus Enterprises team, students gain valuable experience and develop skills that can be transferred to their individual career paths. There are opportunities for advancement and leadership growth. This position offers the opportunity to enhance many skills such as communication, organization, and problem-solving.
Campus Enterprises at NC State University Hiring Standards
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
For individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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