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Student Assistant Manager – Dining

Campus Enterprises Mission: Campus Enterprises is NC State’s division of retail and hospitality organizations. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

Purpose: Provide vital support to Campus Enterprises and NC State Dining by providing an excellent dining experience for all guests.

Location: Retail Dining (Atrium, Talley Pavilions, On the Oval) and Residential Dining (Fountain). Applicants will have an opportunity to express their preference for locations.

Compensation: Starting wage $11.50/hr (Tier 3) with opportunity for raises based on years of service within Campus Enterprises.

Essential functions and responsibilities include but are not limited to:

• Supervise retail and residential dining operations to manage a station or area of operation
• Train and coach service staff, ensuring all protocols are followed correctly and consistently, and mistakes are minimized and corrected
• Assist Manager with recruiting, hiring and scheduling student teams
• Solve problems and communicate with other staff, managers, or vendors as needed to assure excellent service and food quality and safety 
• Work on special projects assigned by the Manager or supervisors
• Assist with daily operations: 
  • Provide excellent customer service to all guests
  • Work in a fast-paced environment to prep, serve and restock food items
  • Maintain temperature and sanitation to ensure food safety
  • Contribute to maintaining a Grade A sanitation rating of 95% or better
  • Assist with weekly and monthly cleaning of kitchen and production area

Essential Qualifications:

• Current NC State University student with a flexible schedule
• Willing to commit to 15-19 hours per week of scheduled work for the full semester, excluding holiday breaks
• Demonstrated leadership ability from past work or extracurricular experience
• Ability to balance among multiple tasks and priorities 
• Ability to give clear and concise instructions and communicate effectively with diverse supervisors, peers and customers
• Ability to train, coach, lead and motivate team members effectively to create a positive and productive work environment
• Work with a sense of urgency, always be timely
• Ability to lift up to 30 pounds with or without reasonable accommodation

Preferred Qualifications: 

• Cross-trained in all functions of a Dining Associate through previous experience
• Demonstrated commitment to professional development, such as participation in Customer Relations Certificate or Leadership Intensive

Opportunities for Skills Development:

Working as a member of the Campus Enterprises team, students gain valuable experience and develop skills that can be transferred to their individual career paths.  There are opportunities for advancement and leadership growth. This position offers the opportunity to enhance many skills such as multitasking, teamwork and leadership.

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity and affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. This position offers the opportunity to enhance many skills such as communication, leadership and problem-solving.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

NC State University participates in E-Verify.  Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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